Citadele Bank

Changes in General Terms of Banking Services from September 20th, 2023 (Estonia)

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We regularly review and improve not just our services, but also the Terms and Conditions which apply to them. We would like to inform you that we have made changes to our General Terms of Banking Services, which will come into force on the 20th September, 2023.

The main updates are made in the following paragraphs:  

  • Definitions; 
  • Amendments to the General Terms of Banking Services, Terms of Services and Pricelist (clause 3); 
  • Grounds for refusal to enter into contract with the client (par 7.5 and 7.6) and for extraordinary termination of contract due to sanctions, anti-money laundering and other rules (clause 14).

For more information on the updates please click on the link. The updated General Terms of Banking Services can also be found in our branch office.

If you agree to the above changes, you do not need to do anything. At the same time, we remind you that, if the above changes are not acceptable to you, you have the right to end your service agreements without penalties and make any final payments to Citadele by the day the changes come into force, i.e. by the 20th September, 2023.

If you have any questions, please feel free to contact us via online bank, mobile app chat or call +372 77 00 000.

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