Citadele Bank

Regarding changes to the operation of American Express cards

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We invite clients with an American Express® card to apply for a VISA X credit card. Almost all of our clients who have American Express credit cards value the opportunities offered by the X card and have exchanged their American Express credit cards for a VISA X credit card.

As we have been informing clients since 2016, American Express has changed its strategy and is ceasing its current operations in Latvia this year. For this reason, American Express cards can be used for payments and cash withdrawals only up to the 31st of March this year.

Clients with an American Express and MasterCard card set

Clients with an American Express and MasterCard card set are invited from the 1st of April to continue using the Citadele MasterCard payment card from this set.

The Citadele MasterCard payment card PIN code and account number will not change. We ask you to please destroy the American Express card from the set after the 31st of March.

We would like to remind you of the advantages offered by the Citadele MasterCard payment card:

  • For your convenience - card with contactless or e-talons functionality
  • For your freedom - withdraw cash for free from any ATM worldwide 5 times per month, and an unlimited amount of times from Citadele ATMs in Latvia. In total, from all types of ATM, you can withdraw up to 800 Euro per month with no commission fee
  • Stylish and modern - pay with your smartphone using Citadele’s mobile app (on Android smartphones - Samsung, Huawei, HTC etc.), or make contactless payments using a special bracelet or sticker linked to your account
  • Discounts with our partners - Virši-A petrol stations, Latvijas Nafta petrol stations, Kings petrol stations, MC petrol stations, Apotheka pharmacies, Kino Citadele, Kurši construction stores 

We also offer the opportunity to apply for a VISA X credit card, which comes with an especially wide range of advantages. To see if you can receive a credit card, and with what credit limit and interest rate, please find out your credit rating first.

Clients with an American Express credit card

So that our clients will continue to have all the advantages currently offered by American Express cards and more, we will be exchanging American Express credit cards for the Visa X credit card.

Our clients value the opportunities offered by the X card, and almost all of them have already exchanged their American Express credit card for a VISA X credit card. Those who have not yet applied for an X card are invited to apply through their internet banking, at any Citadele branch in Latvia, or by calling the Call Centre on our 24-hour phone line +371 67010000.

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