Citadele delivered a strong financial performance in H1 2026, generating EUR 109.4 million in operating income and EUR 39.8 million in net profit, while its loan portfolio reached a record high. Return on equity (ROE) was 13.7%, and the cost-to-income ratio (CIR) reached 50.3%.
- Citadele provided EUR 750 million in new financing during the first half of the year, including EUR 418 million in Q2 2026, as demand strengthened across both private and business segments.
- The loan portfolio grew to a record high of EUR 3.95 billion, increasing by 12% year-on-year.
- Credit quality remained sound, supported by customers’ solid financial standing. As of 30 June 2026, the Stage 3 loans gross ratio was 1.9%.
- Citadele maintained a strong capital position, enabling continued growth. As of 30 June 2026, the total capital adequacy ratio (CAR) was 21.6%, while the CET1 ratio reached 17.8%.
- As of 30 June 2026, the deposit base increased by 8% year-on-year to EUR 4.33 billion. The increase reflected an expanding customer base and growing interest in savings products.
- The Group maintained a sound liquidity position, with the liquidity coverage ratio (LCR) and net stable funding ratio (NSFR) at 163% and 138%, respectively.
- The active customer base grew to 415.5 thousand, with 87% of customers actively using digital channels.
“Despite ongoing macroeconomic uncertainty, customer activity remained strong during the second quarter. Citadele provided EUR 418 million in new financing in Q2, 26% more than in the previous quarter. The loan portfolio reached a record EUR 3.95 billion, while total new financing in the first half of the year totalled EUR 750 million. These results reflect continued customer demand and our commitment to supporting private individuals, families and businesses across the Baltics.
At the same time, customer expectations continue to evolve, and our focus remains on delivering simple, relevant and innovative solutions that create greater value, increase convenience and make banking more intuitive for our customers. During the second quarter, we introduced a redesigned online bank, enhanced AI-powered capabilities, strengthened the digital insurance experience for our customers and expanded retail banking partnerships, creating value beyond traditional banking and providing customers with benefits and services that support their lifestyle and leisure activities,” says Citadele CEO and Chair of the Management Board Rūta Ežerskienė.
Client Base Growth, Service Excellence and Digital Engagement
As of 30 June 2026, the active customer base reached 415.5 thousand, representing a 1.9% increase year-on-year. At the same time, digital engagement remained high, with 87.2% of customers actively using digital channels during the first half of the year. This highlights the growing importance of digital banking in everyday interactions.
Innovations and Business Development
During the second quarter of 2026, Citadele advanced its digital agenda. A key milestone was the launch of a redesigned online bank, offering a modern user experience and intuitive access to products and services.
The Group also continued to strengthen its digital insurance offering through the Insurance Portal. The platform allows customers to view their existing insurance coverage and select the solution best suited to their needs, making the insurance process simpler, clearer and more convenient. Citadele also expanded retail banking partnerships, creating additional value beyond traditional banking services and supporting customers in a broader range of everyday and lifestyle activities.
The use of artificial intelligence also increased during the quarter. The virtual assistant Adele was enhanced with new loan calculation capabilities across consumer, mortgage and car financing products, as well as functionality enabling customers to receive personalised life insurance offers. As a result, Adele now handles 41% of all digital customer requests while maintaining a response quality rate of 88%, supporting a growing share of customer interactions across digital channels.
Klix, Citadele’s e-commerce checkout solution, continued to gain momentum during the second quarter. As of 30 June, the registered user base reached a record 609 thousand, a 15% increase year-on-year. During the quarter, Klix processed 8.9 million transactions with a total value of EUR 385 million, 52% higher than in Q2 2025, reflecting continued adoption by customers and merchants.
Financial Performance
In the first half of 2026, Citadele delivered solid financial performance despite an uncertain economic and geopolitical environment. Operating income reached EUR 109.4 million, net profit totalled EUR 39.8 million and return on equity was 13.7%.
As of 30 June 2026, the loan portfolio reached a record high of EUR 3.95 billion, growing 12% year-on-year and 5% since year-end 2025. Customer activity strengthened during the second quarter, with new financing reaching EUR 418 million, 26% higher than in Q1 2026. Over the first half of the year, Citadele provided EUR 750 million in new financing to private, SME and corporate customers, including green and transition financing that supports the region’s sustainable development.
Asset quality remained sound, with the Stage 3 loans gross ratio at 1.9% as of 30 June 2026, compared with 2.1% a year earlier.
Net interest income increased slightly to EUR 89.5 million in H1 2026 from EUR 89.2 million in the same period of 2025. While interest rates started to increase during the first half of the year, average rates remained below H1 2025 levels. Loan portfolio growth largely offset the impact of the lower rate environment, supporting a resilient net interest margin of 3.7%.
As of 30 June 2026, deposits reached EUR 4.33 billion, representing growth of 8% year-on-year and remaining broadly stable compared with year-end 2025, providing a solid funding base for continued financing growth.
Citadele maintained a robust capital and liquidity position, with a total capital adequacy ratio of 21.6%, a CET1 ratio of 17.8%, an LCR of 163% and an NSFR of 138%.
With strong first-half results and continued business momentum, Citadele remains well positioned to support customers and deliver sustainable long-term growth.