Citadele Bank

From 1 January 2016, Lithuania will join the SEPA

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Dear Clients,

From 1 January 2016, Lithuania will join the Single Euro Payments Area – SEPA, where payments in euro will be carried out according to the same payment schemes and the same requirements in all European states in SEPA. After Lithuania joins SEPA, making payments will become simpler and more convenient as the differences between local and international payments in euro will disappear in SEPA.

In order to properly prepare for the upcoming changes, we will upgrade the bank service systems, thus you may experience temporary disruption of service:


  • Citadele internet bank or bank branches will not accept or perform any local and international payments to other banks between 31 December 2015, 4:00 pm, and 2 January 2016, 6:00 pm.
  • Temporary disruption in the payment card system may occur in points of sale, e. stores and ATMs will not be available between 2 January 2016, 6:00 am and 9:00 am, and Citadele internet bank will not be available between 2 January 2016, 6:00 am and 6:00 pm.

Clients do not need to take any additional actions to prepare for the transition to the new format for making payments in euros. Local and International payments in euros in the new format will be available as from from 2 January 2016, 6:00 pm via Citadele online banking, and from 4 January, 8:00 am in the bank branches.

How will the euro payment form change as of 2016?

  • Payer and Beneficiary name fields will be shortened from 200 characters to 70.
  • Payment details field will be shortened from 300 characters to 140. This field may contain a payment code or a text of free form.
  • Payment code field: there will no longer be a separate field for the payment code. The payment code may be indicated in the payment details field using up to 35 characters. Either the payment code or payment purpose may be indicated, i.e., if the payment code is indicated, the payment details field cannot be filled in.
  • Payer and Beneficiary identification fields: only one identifier may be indicated: national identification number, VAT number, social insurance number, the code granted by the service provider, etc.
  • Use of Lithuanian characters: the use of Lithuanian characters will be permitted for payments between the accounts in Lithuania. If any of the accounts is not in Lithuania, only the Latin alphabet may be used.

What changes will take place in the acceptance and processing terms for payments in euro after joining SEPA?

As from 4 January 2016, Citadele bank will process inter-bank payments through the clearing system SEPA-MMS controlled by the Bank of Lithuania. Transfers between the participants of the SEPA-MMS system will take place in real time. Transfers to accounts at other Lithuanian banks that are not participants of the SEPA-MMS system will be processed on the same working day, if the payment transfer will be submitted to the bank before 4:00 pm.

Contact us

More information about SEPA and other offers is available by calling a toll-free telephone number 8 800 72 739 and in our website br>

The news about SEPA in Lithuania and the answers to frequently asked questions are available at

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