Citadele Bank

Servicing of Citadele Bank's Clients in Salacgrīva to be relocated to Limbaži Branch Office

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Dear Valued Client,

We would like to inform you that from 1 March 2016, Limbaži branch office will serve Citadele Bank's clients in Salacgrīva. The Customer Service Centre in Salacgrīva will be closed down. For your convenience, mobile branch office visits will be organized in Salacgrīva to provide Citadele’s clients with financial consultations in presence.

Another Citadele ATM with cash deposit/withdrawal function will be set up in Salacgrīva shortly. Particular time and place will be announced separately. Clients are welcome to use Citadele's 24/7 ATM with cash withdrawal function at Statoil petrol station at 4 Viļņu Street, Salacgrīva.

Salacgrīva Customer Service Centre's retail clients are welcome to receive consultations by telephone. These consultations will be provided by Limbaži branch office's customer service specialists Sniedze Nipāne (tel. no. 64023901) and Gunta Balode (tel. no. 64023911). For inquiries, please also call our 24/7 hotline at 67010000.

Citadele Bank's branch office in Limbaži is located at 7 Rīgas Street, and it's office hours on workdays are from 08:30–17:30.

You are welcome to use our ATM at Statoil petrol station at 4 Vaļņu Street, Salacgrīva, for the following services:

  • Pay your bills (Latvijas gāze, Lattelecom, Latvenergo, LMT, TELE2) with no commission fees applied;
  • View your account balance;
  • Cash withdrawals (no commission fees applied to Citadele MasterCard and Maestro cards);

You are welcome to use online bank for the following services:

  • Carry out payments (no commission fees applied to money transfers to other accounts at Citadele);
  • Contact bank operator;
  • Apply for banking services.

Citadele customer support centre
Call our Customer Support Centre at the 24/7 hotline at 67010000 (or by skype: banka_citadele) to inquire about:

  • Your account balance;
  • Historical transactions in your account;
  • Banking services.

You are welcome to use SMS bank to:

  • Find out your account balance;
  • Receive text SMS containing information about incoming/outgoing payments.

We are looking forward to our cooperation in the future.

Your Citadele Bank

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