Citadele Bank (Latvia)
Thus far, 94 million Euro, or 34% of the total sum to be paid out, has been disbursed in state-guaranteed compensation, and a total of 19,200 PNB Banka clients have received their money. To continue disbursement of guaranteed compensation as effectively as possible, changes have been made to the opening hours at PNB Banka branches.
“From August 22nd, looking at the flow of customers and analysing the number of clients served at each PNB Banka branch, we along with the Financial Capital Market Commission (FCMC) and PNB Banka have made the decision to open an additional client service location in Daugavpils. We have also decided to alter the opening hours of those branches which are less in demand, to enable us to target our resources at locations with a larger flow of clients,” explains Citadele Board Member Vladislavs Mironovs.
From September 2nd, the following PNB Banka branches will now be open for recipients of SSIA pensions and benefits:
The PNB Banka branches in Cēsis and Madona will still operate until August 30th (inclusive), and those in Bauska, Jēkabpils, Kuldīga, Salaspils, Talsi and Valmiera until August 31st (inclusive). Afterwards, PNB Banka clients will be able to claim their guaranteed compensation from the Citadele branches in these and surrounding cities.
The mass media has reported mixed messages on the state-guaranteed compensation disbursement process, especially with regard to SSIA pension and benefits recipients. Therefore, as we continue the disbursement process, we wish to once again emphasise what SSIA pension and benefits recipients must do in order for the disbursement process to go as smoothly as possible.
If an SSIA pension or benefits recipient had deposits in their PNB Banka account up to August 15th, but didn’t have a Citadele account, then:
If an SSIA pension or benefits recipient had deposits in their PNB Banka account up to August 15th, and have a Citadele account, then:
If an SSIA pension or benefits recipient had no deposits in their PNB Banka account up to August 15th:
The state-guaranteed compensation process for PNB Banka clients began on August 22nd and was entrusted by the FCMC to Citadele. To make the payment process more efficient and to organise the flow of clients, each PNB Banka client group has a separate process for receiving state-guaranteed compensation.
99.2% of PNB Banka clients will receive their deposits in full in the form of guaranteed compensation. All deposit sums up to 100,000 Euro are covered by the Deposit Guarantee Fund (DGF), and will be paid to their owners. Guaranteed compensation applies to wages, pensions, client deposits and any interest accrued before August 15th 2019.
More information for PNB Banka Clients:
PNB Banka information line: 67041100
Financial and Capital Market Commission (FCMC) email for PNB clients: firstname.lastname@example.org
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